Shipping Policy

Adam Michael Jewelers
Effective Date: 4-17-2026

We offer free tracked shipping worldwide on all orders. Our global fulfillment network allows us to deliver luxury watches, jewelry, and accessories efficiently and securely.

 

Processing Time

  • Orders are processed within 2–5 business days
  • Each item undergoes quality inspection and secure packaging
  • High-demand or specialty items may require additional handling time

 

Estimated Delivery Times

Delivery estimates begin after processing:

United States & Canada: 5–10 business days  
Alaska & Hawaii: 7–12 business days  
United Kingdom: 5–10 business days  
Australia: 7–12 business days  
European Union: 7–14 business days  
Rest of World: 10–18 business days
 

Delivery times are estimates and may vary based on location, customs, and carrier conditions.

 

Shipping Carriers

We partner with trusted carriers including:

FedEx, UPS, DHL, GLS, Canada Post, Royal Mail, Aramex, Australia Post
 

Carrier selection depends on destination and fulfillment location.

 

Order Tracking

  • Tracking information is emailed once your order ships
  • Tracking may take up to 24–48 hours to update
  • If you do not receive tracking within 7 business days, contact us

 

Address Requirements

  • We do not ship to P.O. Boxes
  • Please ensure your shipping address is complete and accurate
  • Incorrect addresses may result in delays, return, or additional fees

 

Address Changes

  • Address changes are allowed within 24 hours of purchase
  • After shipment, changes must be handled with the carrier

To request changes:

adammichaeljewelers@gmail.com
 

Order Cancellations

  • Orders may be canceled within 24 hours of purchase
  • After 24 hours, orders may already be processed or shipped
  • Eligible cancellations after processing may require return of the item

 

Damaged or Defective Items

If your item arrives damaged:

  1. Take clear photos of the item and packaging
  2. Contact us within 48 hours of delivery
  3. Include your order number and description

We will review and provide a resolution promptly.

 

Lost or Missing Packages

If tracking shows delivered but you have not received your order:

  • Wait up to 36 hours (carrier delays may occur)
  • Contact the shipping carrier first
  • If confirmed lost, contact us with claim details

 

Responsibility Disclaimer

  • Customers are responsible for entering correct shipping information
  • We are not liable for delays caused by shipping carriers, customs, or external factors
  • Orders returned due to incorrect information may incur reshipping fees

 

Gift Cards

  • Delivered digitally within 24 hours
  • Redeemable exclusively on AdamMichaelJewelers.com
  • Instructions are included via email

 

Holiday & Peak Periods

Shipping times may be slightly extended during high-demand periods or holidays.

 

Contact

For shipping inquiries:

adammichaeljewelers@gmail.com